Mission
Provide guidance to healthcare entities that need to update risk management, patient safety and quality improvement processes, policies and procedures to improve organization performance.
Services
Perform assessments, review & edit documents, evaluate strategies, and provide resources and assistance with healthcare issues in hospitals, outpatient clinical areas, and physician practices.
Also provide services to senior care facilities regarding both in person and virtual care issues that include patient portal use training, telehealth visits, medical info maintenance, and healthcare-at-home.
Assist with staff training for the often variable department assigned responsibilities. Provide department leadership training on managing methods for organization, data collection, and methods for preparing reports.
Also provide staff with processes for communicating with patients about their care, validating patient ability to understand, and confirm accuracy of the patient's medical information.
Healthcare is a Journey - Patients Need a Passport
The RNs Patient Passport helps people manage and maintain their own, or the healthcare accurate history and current information of a significant person they assist .
The list of current medications helps maintain the accurate names & dosages, especially if there are frequent changes.
Maintaining and updating current and historical healthcare issues, procedures, and surgeries aids both patient's and provider's awareness of a possible wide variety of treatment over time.
Some patients may have multiple different surgeries that could impact each other. And medications sometimes change often.
A magnet is on the back of the Passport so that it can be kept in an easily visible area in the home. If the patient cannot communicate, the emergency responders will have the information by taking the Passport with them.
Providing an extra completed Passport to appropriate significant persons who aid with a patient's care gives them the current and accurate information.
RNs - Principal Consultant
Melanie Osley, RN, MBA, CPHRM, CPHQ, ARM, DFASHRM
Registered Nurse of 40+ years, whose career included 25+ years as legal nurse consultant, hospital leader in risk/quality/patient safety, patient satisfaction, & compliance, state surveyor, insurance claims manager & risk manager, & an independent consultant.